How can we help?
Search the guides below, or write to us directly. Real people answer, usually within a working day.
Getting started
Install the app, create an account, and play your first match.
3 articlesGames & play modes
House rules, local Wi-Fi, offline AI and ranked matchmaking.
6 articlesAccount & billing
Your details, cross-device sync, coins, refunds and spend limits.
6 articlesSafety & fixes
Reporting, muting and appeals, plus crashes, disconnects and missing coins.
6 articlesBrowse every article
Twenty-one guides covering setup, play modes, rules, billing and safety. Use the search box above to narrow the list.
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Contact supportQuick answers
The six questions we are asked most. Anything else, the form below reaches a person.
Still stuck? Talk to us
Email us and we'll pick it up. Safety reports jump the queue automatically.
- General support hello@ossaispace.com · replies within 1 working day
- Safety & urgent reports hello@ossaispace.com · monitored every day
- In-app chat Settings → Help → Chat with us. Fastest route — your account details come attached.
- Appeals hello@ossaispace.com · answered within 14 days
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